Implied Agreement

By booking an appointment, you are agreeing to all of the policies as well as to follow all aftercare instructions.

Appointment Only

Jorani Cosmetics can only accept clients on an appointment only basis.

Rescheduling:

 If you need to reschedule it must be done 24 hours in advance. There is a 1 time courtesy and must be rescheduled at time of cancellation.

If you reschedule more than the 1 time, you will be required to pay cancellation fees for that service . Thank you for your understanding.

Cancellation & Missed Appointments

The time you schedule is reserved for your exclusive use. When appointments are missed, or cancelled without sufficient notice, I am often unable to fill the vacancy, causing a substantial financial impact to the business.

Should you need to cancel or reschedule your appointment with me, I request that you do so within 48 hours prior to service. Cancellations with less than 48 hours notice may result in a charge equal to cancellation fee charges. A missed appointment will result in a charge equal to cancellation charges.

Late Arrivals

I want you to fully enjoy your time with me, so please arrive promptly for your service. All services are designed to deliver the most benefit within the time allotted. As a courtesy to other guests, I am unable to extend service times. While I make every effort to accommodate late arrivals, if you are more than 15 minutes late, your service may have to be rescheduled and the cancellation fee will apply.

Service Issues/Refund

• No refunds will be issued on services under any circumstance.

• Product refunds will only be given within 7 days of purchase on unused products.

• Any issues with your service must be brought to our attention within 24 hours of the service being performed. Any repairs after that time may result in a nail repair charge.

​Age Restrictions

• No Services will be performed on any clients under the age of 18 without a signed parental authorization form.

• Clients under the age of 12 require a parent or guardian to be present for the duration of the service, unless otherwise indicated.

Right to Refuse Service

For your safety, comfort, and satisfaction, Jorani Cosmetics reserves the right to refuse service at our discretion when necessary. More than anything, I want to ensure you have a great experience at the salon and leave happy with the work I do. Please trust my judgement as a trained professional.

Duty to Inform

Your health and safety are of paramount importance to me. I trust the information you provide on your client intake form. Successful service execution requires your full disclosure during all pre-service consultations, as well as informing me of any changes to your health history and medications. Jorani Cosmetics will not be responsible for any adverse reactions to services rendered in circumstances where a guest has failed to inform me of contradicting conditions.

Scope of Practice

In Wisconsin, State law prohibits professionals from diagnosing or treating clients with nail abnormalities of any kind. Should it be determined that you are ineligible for service, I am required to refer you to your physician. When the condition has resolved, you are more than welcome to return with a note from your physician that you are eligible for services again.

COVID-19 Hygiene, Cleaning, and Protective Measures

• All frequently touched surfaces and commonly used spaces will be cleaned and sanitized between every client.

• As before, all items used in a service will be single use items that are disposed of or will be disinfected to the greatest extent possible using either a hospital grade, EPA registered disinfectant or our high heat sterilizer for all metal implements.

• Each client and service provider will wash their hands prior to entering the salon and use hand sanitizer immediately prior to the beginning of each service.

• ​If you are experiencing or have been exposed to anyone with symptoms of COVID-19, your appointment must be rescheduled.

• You will be notified and your appointment will be rescheduled by us if your service provider has had or been exposed to anyone with COVID-19 symptoms.

• Please observe proper etiquette for any cough or sneeze, covering your mouth and nose with a disposable tissue or your upper arm, and use hand sanitizer immediately after.